Mybest88 Terms and Conditions — Malaysia Platform Guidelines

By accessing, registering, or using any part of the mybest88 platform — whether via the website, mobile app, or any other interface provided — you hereby confirm that you have read, understood, and agree to be fully bound by these Terms and Conditions.

These Terms and Conditions apply together with Privacy Policy and Responsible Gaming Policy mybest88, all of which together form the entire agreement between you and mybest88.

Mybest88 reserves the right to update or amend these Terms and Conditions at any time with reasonable notice to members via email or in-platform notification. Continued use of the platform after such changes take effect constitutes acceptance of the amended terms.

To register and use mybest88 services, you must meet the following eligibility requirements:

• Aged 18 years and above at the time of registration and while using the platform.
• Registration is only permitted for one account per individual. Multiple accounts are strictly prohibited.
• You are the rightful owner of the bank account or digital wallet used for deposits and withdrawals.
• You are not currently on any self-exclusion list, whether self-requested or directed by mybest88.
• You are acting in your own personal capacity and not as an agent, representative, or third party for any other individual or entity.

Mybest88 reserves the right to request identity verification (KYC) documents at any time. This includes a copy of your MyKad, bank statement, and any other documents deemed necessary to verify your identity and eligibility. Failure to submit the requested documents within the specified timeframe may result in account suspension or closure.

During registration, you are required to provide accurate, complete, and up-to-date information. Any false or misleading information constitutes a violation of these terms and may result in account closure without a refund.

Account Security: You are fully responsible for keeping your account password and security PIN confidential. mybest88 will not be liable for any losses resulting from your failure to protect your login credentials. Please contact mybest88 customer support immediately if you suspect any unauthorised activity on your account.

One Account Per Individual: Each individual is only permitted to hold one account at mybest88. This includes accounts registered using the same device, IP address, or banking details. Detection of multiple accounts will result in the closure of all related accounts and forfeiture of any balances and unclaimed wins.

• Passwords must contain a minimum of 8 characters, including uppercase letters, lowercase letters, and numbers.
• Do not share your password with anyone, including mybest88 staff.
• Keep your account information (especially your phone number and email) up to date if any changes occur.
• Enable two-factor authentication (2FA) for an added layer of security.

Mybest88 supports a variety of popular payment methods in Malaysia including DuitNow, FPX, Touch 'n Go eWallet, Boost, GrabPay, and direct bank transfer. All transactions are processed in Malaysian Ringgit (MYR).

Deposit:

• The minimum deposit amount is MYR 20 for all payment methods.
• Deposits are usually credited to your account within 1–5 minutes after payment is confirmed.
• Any deposit not credited after 15 minutes should be reported to customer support along with proof of payment.

Withdrawal:

• The minimum withdrawal amount is MYR 30.
• Withdrawals can only be made to a bank account or digital wallet registered under the same name as your mybest88 account.
• Withdrawals via DuitNow and FPX are typically processed within 1–10 minutes.
• Mybest88 reserves the right to request additional KYC documents before processing large withdrawals, particularly for withdrawals exceeding MYR 10,000.
• Any attempt to withdraw funds to a third-party account will be rejected and the account will be investigated.

Mybest88 offers a wide range of bonuses and promotions for both new and existing members. Each bonus is subject to specific terms stated on the relevant promotions page. The general terms applicable to all mybest88 bonuses are as follows:

• Wagering Requirement (Rollover): Every bonus credited to your account is subject to wagering requirements before the funds are eligible for withdrawal. The wagering requirements for each bonus are clearly stated on the relevant promotions page.
• Bonuses cannot be withdrawn directly — they must first be used for eligible wagering activity.
• Each bonus may only be claimed one time only per member, household, IP address, or payment method.
• Mybest88 reserves the right to withdraw any bonus at any time if fraud or promotional abuse is suspected.
• Risk-free betting, hedge betting, or any strategy intended to exploit bonuses is strictly prohibited.

All bonuses and promotions have an expiry period. Unused bonuses that are not claimed before the expiry date will be automatically removed from your account without any compensation.

Mybest88 offers multiple game categories including Live Casino, Sports Betting, Fish Shooting Games, Bingo, and Esports. Each game category has specific rules stated within the respective game interface.

Game Results: All game results are final once confirmed by the mybest88 system. In the event of a dispute, mybest88 server records will serve as the primary reference. mybest88 uses a certified Random Number Generator (RNG) for all electronic games to ensure fairness and true randomness.

Sports Betting:

• All confirmed bets cannot be cancelled except through the available Cash Out feature.
• If an event is postponed or cancelled, the applicable rules depend on the bet type and the relevant sports policy.
• Mybest88 reserves the right to void any bets placed based on incorrectly published odds resulting from a technical error.

Live Casino: All Live Casino sessions are recorded and these records may be used to resolve any disputes. Decisions announced by the dealer are final.

Mybest88 members are strictly prohibited from doing the following:

• Using any software, bots, or automated methods to access or interact with the mybest88 platform.
• Engaging in or attempting fraud, money laundering, or any other illegal activity through your mybest88 account.
• Sharing your account with another person or allowing a third party to use your account.
• Exploiting any bugs or technical vulnerabilities in the platform. Any bugs discovered must be reported to customer support immediately.
• Engaging in any form of collusion or unauthorized cooperation in multiplayer games.
• Registering fake accounts or using another person's information to register.

Closure by Member: You may close your mybest88 account at any time by contacting customer support. Before closure, ensure all active bets have been settled and all eligible balances have been withdrawn.

Closure by mybest88: mybest88 reserves the right to suspend or close any account without prior notice in the following cases:

• Violation of these Terms and Conditions.
• Reporting fraudulent activity or money laundering.
• Failure to submit the required KYC documents.
• Self-exclusion request by a member for responsible gaming reasons.
• Instructions from the relevant authorities.

In cases of closure not caused by a breach of terms, mybest88 will refund the valid balance in your account upon completion of the required verification process.

Mybest88 provides its platform on an "as is" basis and makes no warranties regarding the accuracy, completeness, or uninterrupted availability of the platform at all times. Technical disruptions arising from system maintenance, internet failure, or matters beyond mybest88's control may occur.

Mybest88 shall not be held liable for:

• Any financial losses incurred through the use of the mybest88 platform, whether directly or indirectly.
• Losses resulting from service disruptions, internet connectivity issues, or technical failures beyond mybest88's control.
• Any unauthorized access to your account resulting from your own negligence in safeguarding your login credentials.

Mybest88's maximum liability to any member shall not exceed the total amount deposited by that member in the 30 days preceding the claim.

Mybest88 reserves the right to amend, add, or modify any part of these Terms and Conditions at any time. Material changes will be communicated to members via registered email or in-platform notification at least 7 days before taking effect, except for amendments required immediately for legal or security reasons.

The latest version of these Terms and Conditions is always available on this page with the most recent revision date clearly stated. It is your responsibility to review these terms periodically.

If you have any questions regarding these Terms and Conditions, please contact the mybest88 customer support team via live chat on our platform.